Regional Medical Center extends existing contract
with Blue Cross and Blue Shield of Alabama
Regional Medical Center in Anniston (RMC) and Blue Cross and Blue
Shield of Alabama (Blue Cross) have agreed to extend their existing
contractual agreement. This means that Blue Cross members will
continue to receive in-network benefits when receiving medical
treatment at RMC.
RMC is pleased to continue their relationship with Blue Cross as a
preferred healthcare provider in northeast Alabama, enabling us to
continue uninterrupted service to area residents and employers. RMC’s
goal is to continue to provide high quality, convenient medical care to
the community in northeast Alabama.
Access to Care
Individuals shall be afforded impartial access to treatment or accommodations that are available or medically indicated, regardless of race, creed, sex, national origin, or source of payment for care.
Respect and Dignity
The patient has the right to considerate, respectful care at all times and under all circumstances, with recognition of his/her personal dignity.
Privacy and Confidentiality
The patient has the right to expect reasonable safety insofar as the hospital practices and environment are concerned.
The patient has the right to know the identity and professional status of individuals providing service to him/her and to know which physician or other practitioner is primarily responsible for his/her care.
The patient has the right to reasonably informed participation in decisions involving his/her health care.
The patient, at his/her request and expense, has the right to consult with a specialist.
The patient has a right to obtain from the practitioner responsible for coordinating his/her care, complete and accurate information concerning his/her diagnosis (to the degree known), treatment, and any known prognosis in terms the patient can reasonably be expected to understand. When it is not medically advisable to give such information to the patient, the information should be made available to a legally authorized individual.
The patient has a right to access people outside the hospital by means of visitors, and by written communication.
Refusal of Treatment
The patient may refuse treatment to the extent permitted by law. When refusal of treatment by the patient or his/her legally authorized representative prevents the provision of appropriate care in accordance with professional standards, the relationship with the patient may be terminated upon reasonable notice.
Transfer and Continuity of Care
A patient may not be transferred to another facility unless he/she has received a complete explanation of the need for the transfer and of the alternatives to such a transfer and unless the transfer is acceptable to the other facility.
Regardless of the source of payment of his/her care, the patient has the right to request and receive an itemized and detailed explanation of his/her total bill for services rendered in the hospital. The patient has the right to timely notice prior to termination of his/her eligibility for reimbursement by any third party.
Hospital Rules and Regulations
The patient should be informed of the hospital rules and regulations applicable to his/her conduct as a patient.
The patient has the right to information about and to complete an advance directive.
The patient has the right to discuss any issues that did not meet their expectations, and is entitled to information about the hospital’s mechanism for the initiation, review, and resolution of patient complaints.
The patient has the right to participate in the consideration of ethical issues that arise in the provision of their care, and access to the Ethics Committee.
Children and adolescents who are patients at RMC have the same rights as adult patients, except that the authority for decision making, access to medical records, and explanations of the medical bill shall be available only to their parents, or legal guardians if applicable. Patients 14 years or older may make decisions regarding health care.
When difficult decisions need to be made about the treatment of an infant, child or adolescent, the guidelines below should be followed:
1. Generally, parents or legal guardians will function as decision makers for children or infants. Many children, however, are capable of participating in the decision making process, even though they are unable to give legal consent, and they should be involved as much as possible.
2. If the parents or other legal guardians make a treatment choice contrary to the child's expressed preference, every effort should be made to resolve the disagreement.
Responsibilities of children and adolescents are identical to the responsibilities of adults. Their parents, however, will be expected to share and support the fulfilling of those responsibilities as they are able.
RMC follows "Consent for Treatment" guidelines established by the State of Alabama and the Alabama Hospital Association.
Policies and Procedures
RMC has policies and procedures in place that will allow the patient the opportunity to decide what medical treatments they wish to accept or refuse. These policies outline the procedure that should be followed if this is your wish. We hope your stay in RMC will not require any decision similar to these, but our staff is willing to assist you in any way possible.
In order to ensure that you receive the best health care possible, we need your help. By assuming these responsibilities, you can contribute to your care in a positive way.
Provision of Information
A patient has the responsibility to provide, to the best of his/her knowledge, accurate and complete information about present complaints, past illnesses, hospitalizations, medications, and other matters relating to his/her health.
Compliance with Instructions
A patient is responsible for following the treatment plan recommended by the practitioner primarily responsible for his/her health care including following the instructions of nurses and other staff as they carry out the coordinated plan of care.
Refusal of Treatment
The patient is responsible for his/her actions if he/she refuses treatment or does not follow the practitioners instructions.
The patient is responsible for assuring that the financial obligations of his/her health care are fulfilled as promptly as possible.
Hospital Rules and Regulations
The patient is responsible for following hospital rules and regulations affecting patient care and conduct.
Respect and Consideration
The patient is responsible for being considerate to the rights of other patients and hospital personnel and for being respectful of the property of other persons and of the hospital.