• Gwen-Cardiac web Patient Story: Gwen Hail - Cardiac

    January 31, 2015, was no different than any other night for Gwen Hail. She came home from a sporting event with her daughter, walked the dog and went to bed. But then, she woke up around 11:30 p.m. with chest pain and feeling sick.

    Husband Jason is a paramedic by profession and knew to call 911. Gwen was taken by ambulance to the emergency room at Regional Medical Center. Test results showed a 100% blockage of her LAD artery … the "widow-maker" artery.

    Quick intervention with coronary angioplasty and stent placement to open the artery proved life-saving for Gwen. She knows how fortunate she is to have RMC so close to home. She knows the outcome could have been much different.

    Gwen recalls her amazing nurses, the ER staff and cardiac specialists who, without a doubt, saved her life. She was discharged just a few days later, on February 4, and returned to her job as a Home Health and Hospice Care Coordinator on March 16. She is eternally grateful for her husband and daughter as key players in her recovery. She knows that each day is a blessing … and that this community is blessed to have RMC right here.

  • Shandrika-Cancer R web

    Patient Story: Shandrika Christopher - Cancer Survivor

    In October 2013, at 32 years old, Shandrika Christopher found a lump in her left breast through her monthly breast self-exam. She immediately visited her OB/Gyn, who referred her to a general surgeon for further testing. During that visit, she had a diagnostic 3-D mammogram and biopsy. She later heard the words that no one ever wants to hear: "We need to talk … you have cancer." Her test was positive for pre-cancer and cancer cells.

    As a social worker, Shandrika spends her days helping others navigate their way through life and its challenges. Now, it was her turn to seek and secure the help she needed to fight cancer. She quickly got to work. On December 2, 2013, pathology of lumpectomy confirmed Stage 2 breast cancer lymph nodes and surrounding tissues were negative. Wasting no time and following the recommendations of her doctor, she began chemotherapy on January 10, 2014, with her last treatment taking place on January 8, 2015. In, April 2014, she began radiation therapy daily for six weeks, with final treatment in June 2014. At her follow-up appointment in July 2014, she was cleared to end radiation. In April 2015, at her three-month appointment after chemotherapy, Shandrika received the best news possible: the "all clear."

    Throughout treatment, Shandrika was able to continue working as a social worker...tending to the needs of others. She reflects, with enormous gratitude, on the flexibility of scheduling treatments at Regional Medical Center around her life, her schedule. And she is extremely thankful for the numerous physicians and clinicians who cared for her along the way, not only for their expertise and skills, but also for their time, flexibility and compassion.

    "It was my faith, family and friends, great determination and the staff at RMC that brought me through this, "she said.

  • Sharon-OB-R web

    Patient Story: Sharon Hall - Obstetrics/Baby-Friendly

    As mother of two, Sharon Hall was already familiar with maternity care and services at Regional Medical Center, having delivered there in 2010 and 2013. Sharon also worked at RMC for 12 years and had that "insider" knowledge of the special support found here today for natural childbirth and breastfeeding, among other personalized possibilities.

    When Sharon learned she was pregnant with Samuel, she wanted to explore options to deliver naturally and design her birthing experience. Having been induced for delivery of her first two, she was excited to learn about RMC’s designation as Alabama’s first Baby-Friendly hospital. Sharon and her husband, Daniel, arrived for the birth of Samuel on January 15, 2015, with her birthing plan in place. She was eager to experience the immediate skin-to-skin bonding, "rooming in" with the baby and much more.

    Sharon’s experience with the physicians, nurses and entire care team was exceptional. She appreciates the great support of RMC’s lactation consultant as well. She advises other women and families looking for a personalized birthing experience to discover RMC and find the right care, right here.

  • Terry-Ortho web

    Patient Story: Terry Braxton - Orthopedics/Hip-Knee Replacement

    Terry Braxton is a husband, father of two sons and a grandfather. As a businessman, he assumed ownership of Tri-Co Supply Company of Alabama in January 2001. When he’s not working, he loves to hunt and fish and enjoys the hikes along the way. He doesn’t have time to slow down. But in 2010, he noticed that his left knee was increasingly painful when trying to do many of his normal activities.

    After exploring pain management and treatment options, Terry decided to have knee replacement surgery, right here at Regional Medical Center. Only a few days after surgery, he was up and around and starting rehab at the Tyler Center. And in no time, he returned to Lake Apalachicola to fish. The following summer, he was even able to water ski!

    With the support of his physicians and care team at RMC, Terry is again living life to its fullest. He credits the competence, concern and expertise of everyone involved in his care with helping him every step of the way. And he knows now, more than ever, that RMC has the right care, right here.

  • RMC Jacksonville - Best Place To Work

    For the third consecutive year, RMC Jacksonville has been named among Modern Healthcare’s Best Places to Work in Healthcare. The healthcare publication recognizes 100 outstanding healthcare employers across the nation, including hospitals, physician practices, insurers, suppliers, and consulting groups. This year RMC Jacksonville placed 11th among the 100 hospitals recognized at a recent awards celebration in Atlanta.

    Congratulations! RMC Jacksonville!
  • comp-4Center for Balance Disorders

    It is estimated that as many as 40% of adults suffer from problems associated with dizziness or imbalances that are serious enough to report to a physician. Falls are the number one causes of injury in Americans aged 55 and over, and many of the falls are associated with dizziness or a balance disorder. Regional Medical Center has combined their clinical staff and state-of-the-art equipment to offer advanced diagnostic and treatment services to patients who suffer from symptoms like dizziness, vertigo, unsteadiness, or loss of balance.

    read more information

  • comp-1UAB Cancer Care Network Program

    The UAB Cancer Center announced Tuesday that RMC will be one of the first affiliate hospitals in the new UAB Cancer Care Network program. As a network affiliate, RMC will be able to collaborate with UAB physicians on diagnosis and treatment, cancer patients will have access to more clinical trials and RMC staff will receive education and training on breaking medical innovations.

    read more

  • babyfrindlyYour Baby Friendly Hospital

    Let us share with you and your family why RMC is the best choice for your maternity needs..

    The Baby Friendly Hospital Initiative (BFHI) is a workd-wide program sponsored by the World Health Organization (WHO) and the United Nations Children’s Fund (UNICEF). The BFHI encourages and recognizes birthing facilities that offer the optimal level of care for infant feeding.

    read more

The Joint Commission encourages anyone who has concerns or complaints about the safety and quality of care to bring those concerns or complaints first to the attention of the health care organization’s leaders, which will often lead to more immediate resolution of the matter. Matters concerning billing, insurance payment disputes, individual personnel or labor relations issues are not within The Joint Commission’s scope. Also, The Joint Commission does not review complaints of any kind in unaccredited organizations.

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